You’re not alone if you’re struggling to pay your AES Indiana bill, and you’re not without options. You can investigate government and community assistance programs, customized payment plans, or one-time grants through the Power of Change program. But that’s not all – AES Indiana also offers additional resources to help you manage your energy consumption and lower your bills. Want to learn more about the payment assistance options available to you?
Key Takeaways
- AES Indiana offers extended payment plans with flexible arrangements for residential and commercial customers, including 3- to 12-month plans.
- Government and community assistance programs, such as the Energy Assistance Program (EAP), provide financial support to eligible customers.
- Customized payment options allow customers to set up a personalized payment schedule, including fixed monthly bills and round-up programs.
- AES Indiana’s Power of Change program offers a one-time grant for electric bill assistance to income-qualified customers during financial challenges.
- Additional resources, such as budget billing and energy efficiency programs, are available to help customers manage their energy bills and consumption.
Payment Assistance Options
AES Indiana offers various payment assistance options to help you manage your electricity bills.
If you’re struggling to pay your electric bill, you can set up an extended payment plan with flexible arrangements. Residential customers can choose from 3-, 6-, 9-, or 12-month plans, while commercial customers can opt for 3- or 6-month plans.
Call the Customer Care team to set up a payment plan that works for you. You’ll need to have a current account to participate, and AES Indiana will verify your account status before enrolling you in a program.
Government and Community Assistance Programs
You can turn to government and community assistance programs for help with your electricity bills.
The Energy Assistance Program (EAP) is a federally funded, one-time benefit program that can assist with utility costs and help if you’re disconnected or about to get disconnected.
If you make 60% of the state median income or less, you may qualify for EAP benefits.
Additionally, AES Indiana’s Power of Change offers a one-time grant for electric bill assistance to income-qualified customers.
You can also reach out to 2-1-1, a free and confidential service, for help finding assistance programs.
Customized Payment Options
You can create a personalized payment schedule that fits your needs with AES Indiana’s customized payment options.
You’re able to set up flexible payment arrangements, choose a custom due date, and select a payment plan that works best for you.
Flexible Payment Arrangements
Flexible payment arrangements are available to help manage your energy bills. AES Indiana offers customized payment options to assist with paying your bill. You can choose from various payment plans, including 3-, 6-, 9-, and 12-month arrangements for residential customers and 3- and 6-month arrangements for commercial customers.
| Customer Type | Payment Plan Options | Contact Information |
|---|---|---|
| Residential | 3, 6, 9, 12 months | 317-261-8222 |
| Commercial | 3, 6 months | 317-261-8444 |
| Industrial | Customized plans | Account representative |
The Customer Care team can help you set up a payment plan that suits your needs. You must have a current account to participate, and your account status will be verified before enrollment.
Custom Due Dates Available
AES Indiana allows custom due dates to align with your unique financial schedule, ensuring you’re in control of your energy bill payments.
With custom due dates, you can choose a date that works best for you to assist with electric bill payments. This way, you can set a specific amount each month that fits your budget, making it one convenient payment.
Choose Your Payment Plan
Energy consumption patterns vary greatly from household to household, and AES Indiana recognizes this diversity by offering customized payment plans to cater to individual needs.
You can choose a plan that suits your budget and lifestyle. For instance, you can opt for a fixed monthly bill, which helps you budget better.
Alternatively, you can plunge into a round-up program, which can help you pay off your electric utility bills faster. Additionally, you may be eligible for a one-time grant to help with payment.
Power of Change
You can get a one-time grant through AES Indiana’s Power of Change program to help with your electric bill payments during financial challenges.
To apply, you’ll need to go through partner agencies, which will have applications available throughout the year as long as funds are available.
The grant application process is straightforward, and you can learn more about the eligibility criteria and requirements through these partner agencies.
One-Time Grants
Through a unique collaboration, a one-time grant program is available to help income-qualified AES Indiana customers who are struggling to pay their electric bills.
As part of the Power of Change program, you can receive a one-time grant to assist with utility assistance when you need it most.
This program is designed to help those in need, providing a hand-up during financial challenges.
If you’re eligible, you can apply for this one-time grant through partner agencies, offering a crucial source of support through AES Indiana’s assistance programs.
Grant Application Process
The Power of Change grant application process is administered by AES Indiana’s partner agency, Dollar Energy Fund.
To apply for EAP, you’ll need to submit an application through Dollar Energy Fund’s website or by phone. You’re eligible if you’re an income-qualified customer struggling to pay your AES Indiana bill.
If approved, you’ll receive a one-time grant to assist with your electric bill payment. AES Indiana’s website provides more information on the application process and eligibility requirements.
Once you’ve submitted your application, Dollar Energy Fund will review and process it, providing a decision on your grant request.
Payment and Billing Options
AES Indiana provides flexible payment and billing options to accommodate your unique needs and preferences.
You can enroll in budget billing to balance seasonal highs and lows, helping you stay on track financially.
Set a custom due date that works best with your cash flow, providing a convenient payment option.
If you want to help customers in need, you can donate to the Power of Change program by rounding up your bill, donating a specific amount each month, or making a one-time donation.
These options help you manage your bill and even assist those who’ve trouble paying their bill.
Energy Efficiency Programs
You can take control of your energy consumption and lower your bills with AES Indiana’s energy efficiency programs.
If your household income meets certain requirements, you can benefit from weatherization and in-home assessments to reduce energy consumption. Otherwise, you can still get a virtual home assessment, which provides personalized energy-saving recommendations.
The AES Indiana Marketplace offers hundreds of energy-efficient products, and you can get rebates on select home improvement upgrades, like heating and cooling tune-ups or attic insulation upgrades.
Learn more about these programs and resources on aesindiana.com/your-home.
Winter Moratorium and Payment Assistance
During Indiana’s cold winter months, financial assistance is available to help eligible customers stay connected to essential utility services.
Through the Energy Assistance Program (EAP), you can receive moratorium protection from December 1 to March 15, preventing disconnection of your electric service. To qualify, apply at a local EAP intake office and provide written proof to AES Indiana.
After the winter moratorium, AES Indiana will resume disconnections for nonpayment, but you can avoid this by setting up payment plans. Call 317-261-8222 to sign up for 3, 6, 9, or 12-month plans and stay connected until March.
Frequently Asked Questions
How Do I Apply for Utility Bill Forgiveness in Indiana?
You’ll need to submit a forgiveness application between October 2, 2023, and May 20, 2024, ensuring you meet the 60% state median income eligibility requirement. Check government aid options, non-profit organization help, and online application guidance for bill assistance programs.
Why Is My AES Indiana Bill so High?
You’re wondering why your AES Indiana bill is so high? It could be due to peak usage patterns, high consumption rates, rate structure changes, meter reading errors, weather temperature extremes, or billing cycle anomalies, which can cause unexpected spikes in your energy costs.
How to Get Electricity Turned Back on With No Money?
When facing service disconnections due to overdue notices and shut-off notices, you can seek emergency assistance to get electricity turned back on with no money by exploring payment extensions and financial assistance programs to alleviate financial struggles.
Who Helps With Water Bills in Indiana?
When you’re drowning in water bill debt, don’t sink – seek help! You’ll find lifelines in Indiana charities, government subsidies, local non-profits, emergency funds, and community resources offering water assistance programs to keep your head above water.
Conclusion
You’ve made it to the end of this payment assistance guide, congratulations! Now, stop stressing about paying your AES Indiana bill and take a deep breath. With all the options available, you can finally pay your bill on time and still afford avocado toast. From payment plans to energy efficiency programs, AES Indiana’s got your back. So, go ahead, take control of your energy consumption, and remember, paying your bill is just a click away!
